CRM for ERP | Codestone

Customer Relationship Management

Putting your customers first

customers
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SAP Gold Partner

  • SAP EMEA North SAP Business ByDesign Outstanding Performance Award
  • #1 SAP EMEA North SAP Business ByDesign Partner
  • #1 SAP EMEA North SAP Business One Partner
  • #1 SAP UK SAP Business ByDesign Partner
  • #1 SAP UK SAP Business One Partner
  • SAP EMEA North Partner Excellence Awards – New Business Category
  • Microsoft Gold Partner
  • UK’s Leading EPM Expert
  • SAP Intelligent Enterprise Partner Ambassador
  • SAP EMEA North Partner Excellence Awards – Innovation with SAC
  • CCH Tagetik Platinum Partner
  • Microsoft Modern Workplace Partner
Help Desk

At a Glance

What is
CRM for ERP?

The consumer takes the centre stage in today’s increasingly competitive world.

Building trusted and profitable relationships with your customers is a priority if you want to stay ahead. But this is no easy task. Without the right tools, marketing and sales find themselves doing admin and data entry to keep track of customers – time which should be spent engaging with customers.

Low customer retention, disorganised data, inconsistent tracking and reporting, poorer insights – are just some of the risks your business faces without the right solution.

Codestone has many solutions that help clients expertly manage marketing, sales, and service processes, improving their customer experience and driving profits.

Key Benefits

Take
Control

  • Make customer relationship management seamless

    Automated revenue recognition, invoice scheduling, and subscription management saves you time. Spend less time doing admin, and more time speaking to your customers.

  • Drive more revenue

    Spot trends early and focus resources on processes that are effective.

  • Get better insights

    Track leads, opportunities, and sales quotes to ensure control and more accurate insights. Build and track sales budgets and activities.

  • Work together better

    Teams stay connected and nurture their customer relations cohesively. Work smarter together with effective collaborative solutions. No more lost leads thanks to poor organisation.

  • Full service

    Equip employees with the tools and insights they need to deliver superior service and boost customer satisfaction.

  • Get personal

    Use personalised customer information for more-effective campaigns, lead generation and qualification, and sales team handovers.

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Project Services

Certified and experienced consultants to deliver
the right solution

Codestone’s certified and experienced consultants offer full end-to-end consulting and implementation support and services to help your business succeed.

By applying deep solution-specific coupled with industry-specific expertise, Codestone helps organizations implement and customise their ERP for their unique requirements, providing a platform on which they can dramatically improve operations and grow.

Codestone’s Customer Success consultants and project managers have experience implementing SAP Business One and Business ByDesign, so you are up and running fast and on budget.

See our Project Services

Support Services

Supporting you
all the way

Codestone has a great deal of experience across multiple industry sectors, delivering rapid projects alongside complex international rollouts. Our successful implementation methodology and systematic approach ensures end-to-end project success.

After go-live we offer 24x7x365 SAP, Microsoft, CCH Tagetik, and IT infrastructure support, plus the industry’s broadest Cloud IT and Managed Services portfolios, to ensure you are always up and running and importantly, future-proofed.

See our Managed Support Services
Hands-on experience

We work across numerous sectors. Here are some of them:

Prioritise cost-effective transformation and sustainable growth

Chemicals manufacturers and distributors operate in a complex and highly dynamic sector. Codestone has worked with businesses in the industry for nearly two decades, building a deep pool of relevant experience. We know the challenges you face, and how to help you meet them.

Solutions for the Chemical Industries

Increase transparency and reduce complexity

Finance departments face growing pressure as businesses expand. Operational and regulatory complexity quickly outpaces the capacity of basic financial accounting software. End-to-end enterprise resource planning creates efficiency, simplicity and transparency across your organisation.

Solutions for Financial Services Industry

Future-Readying the Financial Services with Cutting-Edge Insights and Analytics

Control costs and create new efficiencies

With tough regulatory requirements, wafer thin margins and just-in-time delivery pressures, the food and beverage sector is like no other. Digital solutions, properly implemented and managed, can help businesses in the sector control costs, create new efficiencies and reduce waste.

Solutions for the Food and Beverage Industry
Oakhouse Foods

Oakhouse Foods

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Navigate a complex global landscape and streamline production

In a highly competitive sector, manufacturers need seamless supply chains, efficient workforce management and highly refined storage and distribution models. Codestone has wide experience of using technology, data and automation to help businesses meet these aims.

Solutions for the Manufacturing Industry
Bearing

Elevating operational efficiency in Electro Mechanical Systems

Drive innovation and create competitive edge

From accountants to engineers, professional service providers work in a highly regulated and continually evolving sector. An insightful and agile business management system can increase efficiency, provide valuable insight and drive better customer experiences. The days of management by spreadsheet are over.

Solutions for the Professional Services

Make the step from a basic financial accounting package to Enterprise Resource Planning

We know there are two things that cause an organisation to change its financial software – growth in turnover, transactions and people means that you can no longer operate finance as a silo; it needs to be integrated into the end-to-end operation. The second driver is usually complexity; multiple business units, operating countries, currencies and tax requirements have taken you beyond the capabilities of your existing solution – and that’s where we can help you to implement a new SAP Business One Accounting system.

SAP Accounting Solutions
A view of central London buildings

Oxford Economics

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Optimise supply chains and drive down costs

Wholesale and distribution businesses thrive by optimising supply chains, driving efficiencies and reducing cost. Codestone offers solutions that streamline every aspect of the process, making optimal use of warehouse space, transport fleets and human resources.

Solutions for the Wholesale and Distribution Industry
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Best-of-Breed
ERP Technology Solutions

SAP Business One

Designed for Small and Medium Businesses

SAP Business ByDesign

Fully Scalable Cloud Solution for Midsize Businesses

We should be talking.
It’s probably worth it.



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